Refund policy

At MOA - Museum of Accessories, we are committed to providing high-quality accessories that you will love. To maintain the highest standards of quality and customer satisfaction, we have established a no return, no refund policy:

All Sales Are Final

• No Returns or Refunds: We do not accept returns or offer refunds for any items once they have been purchased. This includes change of mind, incorrect choices.
• No Exchanges: We do not offer exchanges for any items.

Sale and Promotional Items

• No Returns or Refunds: Items purchased on sale or during promotions are not eligible for returns, refunds, or exchanges. All sales of these items are final.

Exceptions

• Defective Items: If you receive an item that is defective or damaged, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly.
• Incorrect Items: If you receive an incorrect item, please contact our customer service team within 7 days of receiving your order. We will arrange for the correct item to be sent to you.

Contact Information

If you have any questions or concerns, please contact our customer service team at the.moa.au@gmail.com. We are here to assist you and ensure your satisfaction with our products.

Thank you for understanding and for shopping with MOA - Museum of Accessories.